Adventure Moto stands behind the products we sell. Our vendors cover all of the products we sell with manufacturer warranties against defects of workmanship or materials. These warranties typically vary from one to two years in duration, covering defects other than fair wear and tear, crash damage and improper use.
Please contact us if you have a claim. Digital photos illustrating the problem will be extremely helpful in expediting return and/or replacement of the product. Return of the original part at the client's expense will be required prior to issuing a warranty replacement part. Please keep in mind that crash damage, improper use, and damage caused by improper installation is not covered under any warranty.
For products distributed by international importers, such as GIVI, Hepco & Becker, we will facilitate manufacturer's warranty coverage by providing the customer with (1) contact information for the manufacturer/distributor, (2) a copy of the original sales receipt, and (3) telephone support regarding product information, as necessary. GIVI products carry a 2-year manufacturer warranty.
We'll do our best to make sure you are satisfied with our products and our service! We want you to be happy with each and every product you purchase from Adventure Moto.